Corp Security International (CSS CorpSecuritySolutions Pvt Ltd) - Refund & Returns Policy

Need a refund for your Corp Security International purchase? We will be happy to help but please read over the policy below before you proceed.
Corp Security International wants our customers to be satisfied with the product they have bought, whether a new purchase or a renewal. As such we offer a 7-day refund window on all purchase transactions. Please read the policy below carefully.

REFUNDS WILL ONLY BE CONSIDERED FOR AN ORIGINAL PURCHASE OR RENEWAL PAYMENT IF THE REFUND REQUEST IS RECEIVED WITHIN 7 DAYS OF THAT PAYMENT BEING MADE.

Your access will be deactivated immediately on submission of a refund request, and all future auto-renewals for that digital product will be canceled immediately. A deactivated account cannot be restarted, renewed, or reactivated.

Please observe the following restrictions: 

• We cannot refund a portion of a transaction.
• No partial refunds will be granted for early termination or on applied discount/coupon codes.
• We cannot refund a transaction if you have reported it to your bank as fraudulent. Please contact us first. 

Nonconformity and Sole Discretion 

Please note that by purchasing the digital product, you agree to the terms & conditions of use, including the Refund Policy. After 7 days have elapsed from the date of a transaction for the digital product, the buyer agrees they have had a reasonable opportunity to inspect the digital product and signifies to the seller that the goods are conforming or that the buyer will take or retain them in spite of their nonconformity. At that point, any amounts paid are no longer eligible for a refund. 

All refunds will be granted at the sole discretion of CSS CorpSecuritySolutions Pvt Ltd. We reserve the right to refuse refund requests for customers who have previously purchased and obtained refunds for one of our digital products. 

How To Request

Refunds can be requested by directly sending an email with the Subject: “Refund Request for Product Name” to support@corpsecurity.org from your registered email and phone number that you used while purchasing the product. Refund requests sent to any other email, or via social media, our contact form, or other means will not be considered. 

Processing Time

We generally process refund requests quite quickly but appreciate your patience for up to 7 days. Your financial institution may take additional time (from days to weeks) to complete its refund process. We cannot provide a receipt for a refund.

Refund Amount

Refunds will only be made for the amount paid of the transaction after deducting applicable processing fees. Some variation, either higher or lower, may be seen in refunds for customers who paid in international currencies, due to differences in exchange rates between the original purchase and the date of the refund.

Terminology 

“Original purchase” refers to the first purchase transaction of a new product. “Renewal” refers to a payment made to extend the term of the product.

Updates

This policy was last updated on August 28, 2021. We reserve the right to change or modify the current refund policy with no prior notice.